1.- Privacy and Security Policy.
The following information on our Privacy Policy reflects the commitment of Vielong S.L. to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the website.
2.- Definition of personal data.
By “Personal Data” we mean any information concerning an identified or identifiable natural person. This includes, among others, name, surname, first name, postal and e-mail address, as well as telephone number.
3.- Processing and purposes of the data collected.
Any personal data that you provide when visiting any of our web portals or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. We therefore detail all the purposes for which personal data is used by Vielong S.L. as data controller:
To manage the registration forms in order to become registered users and access the services, as well as to contact them and reply to them on the issues raised or receive commercial information on new products and company news.
Another purpose for which data is collected is to respond to queries by sending contact forms. The data obtained in this way is used to respond to the users themselves and to send them commercial information, as well as to include them on the distribution list.
Vielong S.L. informs all users that the collection of certain personal data is not obligatory, except in the fields indicated to the contrary. However, failure to provide such data may prevent Vielong S.L. from providing all the Services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these Services.
4.- Legitimation for the processing of your data.
The legal basis for the processing of your data is the response to enquiries made via the website, which involves the implementation, at the request of the data subject, of pre-contractual measures by the data subject.
5.- Data retention period.
The data will be kept for the time necessary to respond to queries.
6.- Communication of your personal data to third parties.
Your personal data will not be communicated to any third party. In the event that it were necessary to communicate your information to a third party, your consent would be requested.
7.- Security of your personal data.
Vielong S.L. takes special care to ensure the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties, for example our web portals use Https data encryption protocols.
8.- Information on the use of cookies.
By the mere fact of visiting this website or using the services of Vielong S.L., no personal data identifying a User is automatically recorded. However, we inform you that no cookies are used when browsing the Website.
9.- Users’ rights.
All users may exercise any of the rights granted by data protection regulations, such as the right of access, limitation of processing, deletion, portability, etc. by writing to Vielong S.L., located at Literato Gabriel Miró, 38 bj. Dpcho 5 46008 Valencia or by sending an e-mail to vielong@vielong.com .
10.- Do you not wish to receive information from us or do you wish to revoke your consent?
Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, please send an e-mail to vielong@vielong.com . When you receive advertising by e-mail, you may also object from this e-mail by clicking on the link included in the e-mail and following the instructions provided.
11.- Changes to the Privacy Policy.
Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and utilities of the application. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access to the latest changes that may have been incorporated. In the event that such changes relate to the consent provided by the user, in which case a separate and independent notification will be sent to you in order to re-notify you.
If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action regarding your personal data, please contact us at the following email address vielong@vielong.com.